Privacy policy.
Last updated: October 2025
Business name: Airly Rose Holistic Health
Website: www.airlyrose.com
Email: hello@airlyrose.com
1. Introduction
Airly Rose Holistic Health (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or engage with our naturopathic and energy healing services.
By using our website or services, you consent to the collection and handling of your information as described in this Policy.
2. Information We Collect
We may collect the following types of personal information:
Identity and contact information: name, email address, phone number, and location.
Health and wellbeing information: information you share during consultations, questionnaires, or forms.
Booking and payment details: appointment times, invoices, and payment confirmations.
Website and usage data: IP address, browser type, and pages visited, through cookies or analytics tools.
We collect this information directly from you when you:
Book a service or make an enquiry
Subscribe to a mailing list
Complete forms or questionnaires
Visit our website
3. Purpose of Collecting Your Information
We collect, store, and use your personal information for purposes such as:
Providing and managing our naturopathic and energy healing services
Processing bookings and payments
Responding to your enquiries
Sending updates, newsletters, or promotional information (only if you opt-in)
Maintaining business and client records
Improving our website and services
4. Disclosure of Personal Information
We may share your information only when necessary to provide our services, including with:
Third-party service providers such as payment processors, booking systems, or email providers
Legal or regulatory authorities if required by law
Healthcare professionals (only with your explicit consent)
We do not sell, rent, or trade your personal information under any circumstances.
5. Data Storage and Security
We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access.
Your data may be stored electronically on secure servers and systems managed by us or trusted third-party providers.
While we take care to protect your information, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Analytics
Our website may use cookies and analytics tools (such as Google Analytics) to understand visitor behaviour and improve user experience.
You can disable cookies in your browser settings if you prefer not to share this data.
7. Access and Correction
You have the right to:
Request access to the personal information we hold about you
Request corrections or updates if that information is inaccurate or outdated
Requests can be made by emailing hello@airlyrose.com, and we will respond in accordance with the Privacy Act 1988.
8. Overseas Disclosure
Some third-party service providers (such as cloud storage or email services) may store data on servers located outside Australia.
We take reasonable steps to ensure any overseas recipients comply with the Australian Privacy Principles.
9. Retention of Information
We retain your information only as long as necessary to fulfil the purposes outlined in this Policy or as required by law.
When no longer needed, your data is securely deleted or de-identified.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.
The latest version will always be available on our website, and the “Last updated” date will be revised accordingly.
11. Contact Us
If you have any questions, concerns, or complaints about how your information is handled, please contact:
📧 hello@airlyrose.com
📍 Queensland, Australia
We will respond to your enquiry as soon as reasonably possible.